Tele-Collector / Collection Agents [Malaysia]


 

Job Responsibilities:

  • Execute collection strategy to accelerate recovery.
  • Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments.
  • Explain and clarify with customer on non-payment issues.
  • Follow up on overdue payments by utilising phone collection techniques.
  • Responsible for calling customers for payment based on delinquent accounts. (overdue 1-3 months)

Requirements:

  • Good Bahasa Malaysia conversational skills.
  • SPM and above or equivalent.
  • Minimum 6 months of experience in Customer Service industry.
  • Good negotiation skills.
  • Candidates from Banking and Finance experience are encouraged to apply.
  • Able to start immediately.

Job Highlights:

  • Accessible via public transportation (LRT Asia Jaya, Bus) - within walking distance
  • Basic and attractive commissions available
  • Monday - Friday (weekends off)

Job Types: Full-time, Contract
Contract length: 12 months

Salary: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you able to join immediately?
  • What is your expected salary?

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