Job Responsibilities:
- Execute collection strategy to accelerate recovery.
- Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments.
- Explain and clarify with customer on non-payment issues.
- Follow up on overdue payments by utilising phone collection techniques.
- Responsible for calling customers for payment based on delinquent accounts. (overdue 1-3 months)
Requirements:
- Good Bahasa Malaysia conversational skills.
- SPM and above or equivalent.
- Minimum 6 months of experience in Customer Service industry.
- Good negotiation skills.
- Candidates from Banking and Finance experience are encouraged to apply.
- Able to start immediately.
Job Highlights:
- Accessible via public transportation (LRT Asia Jaya, Bus) - within walking distance
- Basic and attractive commissions available
- Monday - Friday (weekends off)
Job Types: Full-time, Contract
Contract length: 12 months
Salary: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you able to join immediately?
- What is your expected salary?
