Reservations Agent [Egypt]


 

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?
, you should maintain the attitude, skills, and values that follow:

  • A passion for delivering great customer service
  • A highly professional telephone manner and excellent communication skills
  • Outstanding administration and organizational skills
  • computer proficiency

Job Type: Full-time

Salary: E£2,800.00 per month

Ability to commute/relocate:

  • Cairo: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

  • Are you willing to travel to the Dubai , UAE?

Experience:

  • Hotel reservation: 1 year (Required)
  • Opera PMS: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

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